Welcome to the Integrated Medical Centre (IMC) Privacy Notice. This document outlines the types of personal data we collect, how we gather and process this information, the parties we may share it with, and your options regarding your personal data.

1. Important Information and Who We Are

Purpose of this Privacy Notice

This Privacy Notice provides details on how IMC collects and processes your personal data when you interact with our website or mobile application (each referred to as a “Site” and collectively, the “Sites”), including any data you may provide through our Sites.

Please note that our Sites are not intended for children under 13 years of age, and we do not knowingly collect data from such individuals.

It is essential that you read this Privacy Notice alongside any other privacy or fair processing notices we may provide on specific occasions when we collect or process personal data about you. This Privacy Notice is designed to complement those notices and does not override them.

Controller

Integrated Medical Centre (IMC) is the data controller responsible for your personal data (referred to as “we”, “us” or “our” in this Privacy Notice). If you have any questions about this Privacy Notice or wish to exercise your legal rights, please contact us using the details provided below.

Contact Details

For any inquiries, comments, or complaints regarding this Privacy Notice, please reach out to us using the following contact information:

• Full name of legal entity: Integrated Medical Centre (IMC)
• Email address: enquiries@theintegratedmed.com
• Postal address: 121 Crawford St, London W1U 6BE, United Kingdom
• Telephone number: +44 20 7224 5111

You have the right to lodge a complaint at any time with the UK’s supervisory authority for data protection issues, such as the Information Commissioner’s Office (ICO). Details can be found on the ICO website at https://ico.org.uk/global/contact-us/.

This Privacy Notice does not override any applicable national data privacy laws and regulations relevant to Integrated Medical Centre (IMC).

Changes to the Privacy Notice

We may update this Privacy Notice periodically to reflect changes in the law or our business practices. Any changes will be posted on our Sites, and where appropriate, you will be notified via email. Please check our Sites regularly for updates.

Changes to Your Information

To ensure effective communication, it is crucial that the information we have about you is accurate and current. Please contact us to update your contact details as they change.

Third-Party Links

Our Sites may include links to third-party websites, plug-ins, and applications. Clicking on these links or enabling these connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our Sites, we encourage you to review the privacy notice of every website you visit.

2. The Data We Collect About You

We collect the following categories of personal data from individuals who visit our Sites and other third parties:

• Identity Data: Includes first name, last name, username or similar identifier, organisation, title, job responsibilities, phone number, email address, date of birth, and gender.
• Registration Data: Newsletter requests and event and seminar registrations.
• Marketing Data: Information about individual participation in conferences, seminars, and webinars.
• Technical Data: Internet protocol (IP) address, login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology used to access our Sites.

Personal data does not include information where the identity has been removed (anonymous data).

We also collect, use, and share Aggregated Data, such as statistical or demographic data for various purposes. Aggregated Data may be derived from your personal data but is not considered personal data by law, as it does not directly or indirectly reveal your identity. However, if we combine or connect Aggregated Data with your personal data so that it can identify you directly or indirectly, we treat the combined data as personal data, which will be used in accordance with this Privacy Notice.

3. How Is Your Personal Data Collected?

We use various methods to collect data from and about you, including:

• Direct Interactions: You may provide us with your Identity Data by filling in forms or corresponding with us via phone, email, or other methods. We do not knowingly collect health data through our Sites. If we discover that health data has been submitted, we will delete it.
• Automated Technologies or Interactions: As you interact with our Sites, we may automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data using cookies. Additionally, we may receive Technical Data about you if you visit other websites that employ our cookies.
• Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources, including:
  • Technical Data from analytics providers, advertising networks, and search information providers.
  • Identity Data from publicly available sources.

4. How We Use Your Personal Data

Below are the purposes for which we use personal data and the lawful bases for processing such data:

• To Protect Information Security: We use Technical Data to maintain the security of our Sites, reduce the risk of malicious attacks, and ensure the availability and integrity of our content. This is in our legitimate interest.
• To Improve Site Experiences: We use Technical Data to understand how our Sites are used and to enhance accessibility, functions, and content. This is in our legitimate interest.
• To Provide Relevant Marketing and Educational Materials: We use Identity Data, Registration Data, and Marketing Data to provide newsletters and communications related to events, safety, nutrition, healthcare, and our operations. This is based on our legitimate interest, and in some cases, your consent.
• To Communicate with Site Users: We use Identity Data to notify you of changes to our Sites, including updates to this Privacy Notice. This is in our legitimate interest.
• To Engage with Our Vendors: We use Identity Data to conduct business with our vendors. This is in our legitimate interest.

You are not required to provide your personal data through our Sites, but if you choose not to, we may be unable to address your requests or respond to your inquiries.

Marketing Choices

You have control over how we use your personal data for direct marketing. You can opt out of specific marketing communications at any time by clicking the unsubscribe link in those emails. Alternatively, you may contact us using the information provided below to specify which communications you no longer wish to receive.

Cookies

For information about our use of third-party cookies, web beacons, and similar tracking technologies, please refer to our Cookies Policy.

Change of Purpose

We will only use your personal data for the purposes for which it was collected unless we reasonably determine that we need to use it for another reason compatible with the original purpose. If you would like an explanation of how the new purpose is compatible with the original purpose, please contact us.

If we need to use your personal data for an unrelated purpose, we will notify you and explain the legal basis allowing us to do so.

Please note that we may process your personal data without your knowledge or consent, in compliance with the above, where this is required or permitted by law.

5. Disclosures of Your Personal Data

We may need to share your personal data with the following parties for the purposes set out in Section 4:

• Affiliates: We may share personal data with Integrated Medical Centre (IMC) or any of its direct or indirect affiliates for the purposes set out in this Privacy Notice.
• Service Providers: We engage third parties to perform tasks on our behalf, including IT providers, payroll processors, contractors, marketing consultants, credit card processors, lawyers, accountants, and financial institutions that process or manage payments.
• Recipients Through Legal Proceedings: We will share personal data as required by court orders, subpoenas, legal processes, or to comply with requests from regulators or government entities. We will also share your personal data as necessary to assert or defend our legal rights.

6. Notices to Residents of Countries Outside the United Kingdom

This Service is intended for users in the United Kingdom. If you reside outside the UK, your information will be processed in accordance with our International Privacy Policy. By using our Service or providing us with your personal data, you consent to the collection, transfer, and processing of your information in the United Kingdom. You are responsible for ensuring compliance with any data protection or privacy obligations in your jurisdiction.

7. Data Security

We have implemented security measures designed to prevent your personal data from being accidentally lost, accessed, used, altered, or disclosed without authorisation. Access to your personal data is restricted to employees, agents, contractors, and third parties with a business need to know. They are subject to a duty of confidentiality and will only process your data on our instructions.

While we have taken steps to protect your personal data, we cannot guarantee its absolute security during transmission or storage.

8. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements.

To determine the appropriate retention period, we consider the amount, nature, and sensitivity of the personal data, the risk of harm from unauthorised use or disclosure, the purposes of processing, and applicable legal requirements.

In certain circumstances, you can request that we delete your data (see your legal rights below). In some cases, we may anonymise your personal data for research or statistical purposes, in which case we may use this information indefinitely without further notice.

9. Your Legal Rights

Under certain circumstances, you have rights under data protection laws regarding your personal data, including the right to:

• Request access to your personal data.
• Request correction of the data we hold about you.
• Request erasure of your personal data.
• Object to processing of your personal data.
• Request restriction of processing your personal data.
• Request transfer of your personal data to another party.
• Withdraw your consent to processing.

If you wish to exercise any of these rights, please contact us using the details provided above.

You will not have to pay a fee to access your personal data (or exercise any other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or exercise any other rights). This is a security measure to ensure that personal data is not disclosed to any person without the right to receive it. We may also contact you to ask for further information regarding your request to speed up our response.

We aim to respond to all legitimate requests within one month. Occasionally, it may take longer than a month if your request is particularly complex or you have made multiple requests. In this case, we will notify you and keep you updated.

10. Complaints

You have the right to lodge a complaint with the Information Commissioner’s Office (ICO) if you believe we have failed to protect your personal data or that we have infringed your rights.